Travolie is one of the renowned travel agency. Like any other travel agency, we need to collect, use and disclose the personal information in order to perform our business function and activities like making the travel bookings and managing them on behalf of our esteemed customers. We are firmly committed to protecting the privacy and confidentiality of the personal information of our clients and for this maintain electronic as well and manual safeguards.
The Privacy policy describes how Travolie and its affiliated companies collect, use or share the information you provide to us or we gather from you while you access or use our website, mobile app and the other related services that link to this policy. The privacy policy provided over here applies only to the information collected by us through the services and it does not apply to services that link to other privacy policies including any third-party websites or services you get from our website such as travel partners, social- networking platforms and third party ads. We are not at all responsible for the privacy practices or content of such third parties and thus we encourage you to read the privacy statements of those third parties.
We collect and process your personal information with your consent and/or as necessary to provide you the products and services and to operate our business, meet our contractual and legal obligations and to fulfill other legitimate interests. We thus request you to read them carefully.
We collect your personal information in different ways. We collect information when you make a reservation, purchase a product or service from our website or even through our customer care service that collects the data via phone, email, fax or letters. When you register with us, sign-up to our newsletter, register for competitions or provide us feedback or take part in a survey. To make our website friendlier we use cookies through which we also collect information regarding your use of the website. We automatically receive and record the information on our server logs from user browser including the IP address.
We use information the following purposes:
Your choices with respect to the collection and use of your information
At Travolie we will neither we sell nor rent your personally identifiable information to anyone. Because as a travel agent we collaborate with different service providers and for this, we need to share the information about you to the third parties as set below and in accordance with applicable laws only when:
At Travolie utmost care is given to the security of the information. For this various physical, electronic and managerial security procedures are implemented in order to protect the personal information to protect it from unauthorized access, modification, disclosure ad interference. For this, we regularly review various security technologies and will strive to protect your personal information. Under any circumstances, we are not responsible for any third party’s actions on their security controls with respect to the information they collect or process via website, service or otherwise.
We do not store any personal information once it is no longer required for the business or as required by the law.
At Travolie we want to serve you with our best capabilities and thus try to offer you a flawless experience while visiting our website. We use cookies which is actually a small text file which is downloaded to your device when you visit a website. Cookies allow a website to recognize your device and are used for many reasons such as letting you navigate between pages efficiently remembering your preferences and generally to improve your user experience. Once you are logged in, the site cookies immediately respond and set the site accordingly. Cookies also allow a website to recognize your device and by doing this you do not have to remember your login name/user name each time you visit. The cookies do your part of remembering such details.
It is up to the user who navigates the website. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
We may change this privacy policy from time to time without any prior notice. If we make a change to the policy, the revised version will be posted on our website and it is your responsibility and we encourage you to check the website from time to time in order to determine whether there have been any change or not.
If you have any enquiries, comments or complaints about the policy or our handling of your personal information please consult or contact us. We try our best to respond to any enquiries or complaints received as soon as possible.